FAQ
Shipping
We ship to the US, the UK, CH and the European Union (except Canaries). Shipping costs are included. Please get in touch if your region is not listed above. For all shipping info click here.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 3-10 days. Delivery details will be provided in your confirmation email.
Customs & duties
Customs and duties are not included in the price.
EU: No customs or duties are applicable.
UK: For goods over £135, both VAT and customs duties are likely (around 50GBP per shirt - .
US: De Minimis Value: For shipments valued under $800, no duties or taxes are typically charged under the de minimis value rule in the US.
CH: For Switzerland both customs duty and VAT are applicable. This could be amount to an estimated 25CHF per shirt.
Please be aware that these are rough estimates and should not be considered final or exact figures. Exchange rates fluctuate, and customs regulations are subject to change.
Responsibility of the Customer: As the recipient, you are responsible for any customs duties, VAT, or additional fees imposed by your country's authorities.
Ordering
Please find the size chart here. Alternative we're happy to help. Just contact us via email service@faroslinen.com, via the chat, Instagram or call us at +493092153459 (international charges may apply). Since we are based in Germany, we cannot cover all time zones.
30 days free returns. If e.g. the shirt doesn't fit or summer is just not showing up you can send it back free of charge and receive your money back.
Category
Our shirts are made in the European Union under fair conditions and we are proud to be transparent about our production . Please find all info here.
Our shirts are easy care. To enjoy longer, simply wash it in a washing machine with a delicate or gentle cycle (e.g. hand wash at 30°C or 90°F) and use a mild, liquid detergant. Do not tumble dry - simply hang the shirts to dry.
Yes. Please find out more about our linen here. Additionally, we removed all plastic from our packaging and use grass paper to send the shirts.
Currently, we don't. But who says our shirts don't look great on women? 30% of our customers are in fact women.
No. Quality linen only shrinks on the first wash. We pre-wash all shirts to make sure the shirt still fits after a few washes.
Other
You can contact us through our contact page! We will be happy to assist you.