This page should answer most of your questions. Please feel free to reach out to us. We're happy to talk to you and help answer any remaining questions.
Return Policy & FAQ
We're looking forward to hearing from you.
Within Germany we deliver within 2-4 days, within the EU usually around 5-10 days. Corona might have some effect on our delivery times.
If the shirt doesn't fit or you live in too cold of a climate and would constantly freeze in it you can send it back free of charge and receive your money back.
We're here to help. Unsure about which color works best for you or the ideal size? Send us a mail to firstname.lastname@example.org, use the chat or write us on Instagram. Feel free to call us at +493092153459 (international charges may apply).
Does Corona impact your delivery times?
We depend on external postal services to ship our items. Thus, depending on your location shipping might currently be delayed. But if you get a shirt for many years to come what's a few extra days?
Is your staff save when they're packaging?
Yes. The founders are packaging and shipping out the orders in order to make sure that a maximum level of safety is ensured.
How do I find the right size for my boyfriend, husband, brother, father, friend, colleague?
Please find the size chart here. Alternative we're happy to help. Just contact us via email email@example.com, via the chat, Instagram or call us at +493092153459 (international charges may apply).
Where are your shirts made?
The fine linen for our shirts is made in Italy (with flax from Normandy, France). The shirts are crafted in Poland. Find more about our production here.
How do I wash my shirt?
Our shirts are easy care. To enjoy longer, simply wash it in a washing machine with a delicate or gentle cycle (e.g. hand wash at 30°C or 90°F) and use a mild, liquid detergant. Do not tumble dry - simply hang the shirts to dry.
Do your linen shirts release microplastics into the sea?
No. Linen is a natural fibre, that unlike synthetic fibres does not contain microplastics.
Do you also plan to sell shirts for women?
We don't. But who says our shirts don't look great on women? 30% of our customers are in fact women.
Where can I buy your products?
Mainly on our website. We are working with selected membership clubs in the US and Europe - however due to our high production costs we cannot sell in traditional boutiques at the same price as directly through our website.
Which payment methods do you accept?
We accept all forms of payment: Visa, Visa Debit, Mastercard, Maestro, American Express, Apple Pay and PayPal.
Can I send your shirts as a gift?
Yes of course. Just order the shirt(s) and send us an email (incl. an optional personal note) at firstname.lastname@example.org and we're adding a gift-wrapping free of charge.
Do I have to pay duties and import charges?
EU: Within the EU there are no import charges or duties payable (thank you Schengen).
US: Up to USD$800 no customs charges or duties incur.
AUS: Up to AUD$1000 no customs charges or duties incur.
The following countries have no charges and duties: Singapore and Hong Kong.
Your country is not on the list? You might be liable for duty charges from your local customs authority. Please double check with them or get in contact with us when in doubt.
+49 (030) 921- 53 - 459
Wallstraße 14, 10179 Berlin, Germany